IT Service Center

Students are responsible for protecting their tablet PCs at all times. Take care when handling it to avoid setting it down hard or dropping it. Never touch the screen with anything but your finger or the tablet pen. Use only a light touch without pressing hard on the screen to prevent cracks and chips.

The screen must be facing the keyboard before placing in carrying bag to protect it. Swivel your screen only when the tablet profile forms an “L-shape” with the screen perpendicular to the keyboard to prevent damage to the hinge, clips, and screen. When rotating, grasp the entire top of the screen bezel, not just the protruding antenna tab, which can break off if torqued.

Push your pen ALL the way when until it clicks to keep it from sliding out and breaking. Push it in to pop it back out instead of pulling it out. Slide it out slowly and do not pull it toward you until it's all the way out to prevent breaking it.

The tablet must be alone in its separate padded compartment within the bag, with any other contents of the bag in separate compartments and arranged so as not to damage the tablet.

Tuck the pen tether inside the case to prevent it from getting stuck in the zipper. Do not tuck the tether between the screen and keyboard so that the plastic tether clasps could break the screen.

The carrying bag should always be zipped shut before carrying to prevent the ePAL tablet from falling out.

ePAL tablets must be in their school-provided protective bags at all times when not in use.